FREQUENTLY ASKED QUESTIONS
Quick Jump
FREQUENTLY ASKED QUESTIONS
Quick Jump
No. Smoking is strictly prohibited in all indoor areas of the hostel as well as the balconies.
However, you can smoke in the roof garden.
Yes, by booking a dorm for yourselves, instead of individual beds.
If you booked individual beds, we will do our best to accommodate everyone in the same dorm. However, we can’t guarantee this.
Some of them, yes. The rest have large windows.
The balconies are quite spacey and allow for a table and chairs. If you wish to stay in a dorm with a balcony, please let us know upon reservation and we’ll do our best to accommodate you. However, we can’t guarantee a bed in a dorm with a balcony will be available at all times.
No. You can only bring water in the dorms.
PRIVATE ROOMS
No. Smoking is strictly prohibited in all indoor areas of the hostel as well as the balconies.
However, you can smoke in the roof garden.
No. All our private rooms feature a king-sized double bed.
No. All our privater rooms feature a king-sized double bed, and rates are fixed for a two-person stay.
If you are a solo traveler, consider booking a bed in a shared room. Each shared room has an en-suite bathroom and the smaller shared rooms only accommodate 4 guests.
No. All our private rooms feature a king-sized double bed, and rates are fixed for a two-person stay.
COMMON AREAS
Smoking is prohibited in all indoor areas of the hostel as well as the balconies.
However, you can smoke in the roof garden.
Upon request, people who aren’t staying in Mosaikon can visit the kitchen and dining area.
However, only people staying in the hostel are allowed in the dorms, private rooms and roof garden.
You can bring food and drinks in the kitchen and dining area, as well as the roof garden.
Please, keep in mind that no food and drinks are allowed in the rooms, except for water.
BOOKINGS & CANCELLATIONS
Depending on what type of room you are interested in, click on the respective button below to go to our booking app. There you can check for availability and make your reservation.
Yes. There’s no extra fee, as long as you contact us at least 3 days before your arrival. Just send us an email, give us a call or use the contact form on our Contact Page.
Yes. Just let us know when you wish to stay with us, as well as your choice of dorm or private room. According to availability, we’ll confirm your reservation or offer you an alternative, if possible.
You can contact us through email or by phone, or you can simply use our online contact form.
Just send us an email, give us a call or use our online contact form. There’s no cancellation fee, as long as you contact us at least 3 days before your arrival.
Yes. We offer discounted prices for groups, depending on their size and length of stay.
To get a quote, send us a message, letting us know the size of your group and the dates you wish to stay with us.
FACILITIES AND AMENITIES
We offer breakfast, which is served from 8am to 11am every day in the kitchen / dining area.
If you are staying in a private room, breakfast can be served in your room instead.
Check in is from 2pm on the date of arrival.
Check out is any time up to 11am on the date of departure.
We do accommodate for early check in, but you need to let us know in advance what time you plan to arrive. Otherwise, you will have to wait for the room to become available.
Yes. The reception is open 24/7.
Yes, with a fee. If you wish for us to arrange a pickup service for you, please let us know in advance.
No. Smoking is strictly prohibited in all indoor areas of the hostel as well as the balconies.
However, you can smoke in the roof garden.
Yes, by booking a dorm for yourselves, instead of individual beds.
If you booked individual beds, we will do our best to accommodate everyone in the same dorm. However, we can’t guarantee this.
Some of them, yes. The rest have large windows.
The balconies are quite spacey and allow for a table and chairs. If you wish to stay in a dorm with a balcony, please let us know upon reservation and we’ll do our best to accommodate you. However, we can’t guarantee a bed in a dorm with a balcony will be available at all times.
No. You can only bring water in the dorms.
PRIVATE ROOMS
No. Smoking is strictly prohibited in all indoor areas of the hostel as well as the balconies.
However, you can smoke in the roof garden.
No. All our private rooms feature a king-sized double bed.
No. All our privater rooms feature a king-sized double bed, and rates are fixed for a two-person stay.
If you are a solo traveler, consider booking a bed in a shared room. Each shared room has an en-suite bathroom and the smaller shared rooms only accommodate 4 guests.
No. All our private rooms feature a king-sized double bed, and rates are fixed for a two-person stay.
COMMON AREAS
Smoking is prohibited in all indoor areas of the hostel as well as the balconies.
However, you can smoke in the roof garden.
Upon request, people who aren’t staying in Mosaikon can visit the kitchen and dining area.
However, only people staying in the hostel are allowed in the dorms, private rooms and roof garden.
You can bring food and drinks in the kitchen and dining area, as well as the roof garden.
Please, keep in mind that no food and drinks are allowed in the rooms, except for water.
BOOKINGS & CANCELLATIONS
Depending on what type of room you are interested in, click on the respective button below to go to our booking app. There you can check for availability and make your reservation.
Yes. There’s no extra fee, as long as you contact us at least 3 days before your arrival. Just send us an email, give us a call or use the contact form on our Contact Page.
Yes. Just let us know when you wish to stay with us, as well as your choice of dorm or private room. According to availability, we’ll confirm your reservation or offer you an alternative, if possible.
You can contact us through email or by phone, or you can simply use our online contact form.
Just send us an email, give us a call or use our online contact form. There’s no cancellation fee, as long as you contact us at least 3 days before your arrival.
Yes. We offer discounted prices for groups, depending on their size and length of stay.
To get a quote, send us a message, letting us know the size of your group and the dates you wish to stay with us.
FACILITIES AND AMENITIES
We offer breakfast, which is served from 8am to 11am every day in the kitchen / dining area.
If you are staying in a private room, breakfast can be served in your room instead.
Check in is from 2pm on the date of arrival.
Check out is any time up to 11am on the date of departure.
We do accommodate for early check in, but you need to let us know in advance what time you plan to arrive. Otherwise, you will have to wait for the room to become available.
Yes. The reception is open 24/7.
Yes, with a fee. If you wish for us to arrange a pickup service for you, please let us know in advance.
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